1. Plans & what you get
Slide offers a free plan and a paid Pro plan:
- Free: access to the AI editor with a limited number of free prompts to build and edit decks. Presenting, sharing, and exporting are not included.
- Pro ($9/month): includes 1,000 credits each month, access to unlimited presentations, and the ability to present, share, and export. When you run out of credits you can purchase additional credits as a one-off top-up.
2. Subscriptions & billing
Our order process and payments are handled by our authorised reseller and merchant of record, Paddle(Paddle.com Market Limited and its affiliates). When you purchase the Pro plan, you purchase it from Paddle, and Paddle's Buyer Terms and Refund Policy also apply to your transaction. The Pro plan is billed in advance on a recurring monthly basis using the payment method on file. Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date. Your monthly token allowance resets at the start of each billing period and does not roll over.
Token top-ups are one-time purchases, not subscriptions. Topped-up tokens remain available on your account until used and are billed at the time of purchase.
3. How to cancel
You can cancel your subscription at any time from your account settings or by emailing getslidepro@gmail.com. When you cancel:
- Your plan remains active until the end of the current billing period.
- You will not be charged again, and your subscription will not renew.
- You retain access to Pro features and your remaining monthly tokens until the period ends, after which your account reverts to the free plan.
4. Refunds
Because purchases are processed by Paddle as our reseller and merchant of record, refunds are handled in line with Paddle's Refund Policy. If local consumer protection laws give you additional or non-waivable rights, the highest level of rights always applies, and nothing in this policy limits your mandatory consumer rights.
- 14-day discretionary refunds: a refund may be issued if you submit a request within 14 days of your transaction date. Submitting a request within this window does not guarantee a refund — each request is reviewed on a case-by-case basis (considering factors such as the nature of the product, the reason for the request, and usage), and may be approved in full, approved in part, or declined.
- Statutory withdrawal rights: consumers in certain countries have a statutory right to withdraw and receive a full refund — for example, 14 days in the EU/EEA, UK, Switzerland, Turkey and Israel; 7 days in South Korea, Brazil, China and Canada; and 5 days in Singapore — measured from the transaction date.
- Technical or product defects: if a persistent technical issue or material defect prevents you from accessing the features or benefits as described, contact us and, where there is evidence of such a defect, a refund will be issued in accordance with applicable consumer protection laws.
- Fraud or abuse: refunds will not be issued where there is evidence of fraud, refund abuse, or other manipulative behaviour.
If a transaction is not eligible for a refund, you can still cancel your subscription at any time to prevent future billing, as described in section 3. If you receive a refund, your access to the corresponding Pro features will cease.
5. How to request a refund
You can request a refund directly through Paddle by using the "View receipt" or "Manage subscription" link in your Paddle transaction confirmation email, or via paddle.net. You can also email getslidepro@gmail.com from the email address associated with your account and we will help you. Where eligible, refunds are processed to your original payment method, where possible, within 14 days of approval.
6. Changes to this policy
We may update this policy from time to time. We will post the updated version with a new effective date.
7. Contact
Questions about billing, cancellation, or refunds? Contact getslidepro@gmail.com.